Chicago Faucets Main Office
2100 S. Clearwater Drive
Des Plaines, IL 60018-5999
Tel: 847-803-5000
Fax: 847-849-1853
Meet with a Sales Team Member
Planning a project, want to carry our line or need more information on a product? Complete our Inquiry Form to get a direct response:
Customer Service
For order status, list prices, or questions about our products, contact our Customer Service department:
customerservice.us@jiancai0312.com
Tel: 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday
Literature Requests
Wholesalers and Showrooms, please contact your Chicago Faucets Sales Representative to request printed literature. Click here to download literature.
Technical Support
Chicago Faucets products are easy to install and maintain. However, there are times when you may have questions about faucet installation or repair. As a first step, refer to the Frequently Asked Questions section. If your question isn't answered there, you may contact our Technical Support department:
techsupport.us@jiancai0312.com
Tel: 1-800-TECTRUE (832-8783) or 847-803-5000
8:00am - 4:30pm (CST) Monday through Friday
Pipeline e-News
Blog Updates
Our Other Facilities
| Milwaukee Foundry 6060 W Douglas Ave. Milwaukee, WI 53218 Tel: 414-358-4060 Fax: 414-395-8057 | Michigan City Assembly 1100 Boone Drive Michigan City, IN 46360 Tel: 219-809-2030 Fax: 224-374-1590 |
Holidays
Chicago Faucets will be closed in observance of the following holidays:
2024 | |
| New Year's Day | Monday, 1/1/2024 |
| Memorial Day | Monday, 5/27/2024 |
| Independence Day | Thursday, 7/4/2024 |
| Labor Day | Monday, 9/2/2024 |
| Thanksgiving Day | Thursday, 11/28/2024 |
| Day after Thanksgiving | Friday, 11/29/2024 |
| Christmas Eve | Tuesday, 12/24/2024 |
| Christmas Day | Wednesday, 12/25/2024 |
| New Year's Eve | Tuesday, 12/31/2024 |
